Refund Policy

1. Eligibility for Refunds

We offer a 14-day money-back guarantee for unused credits. If you have purchased a credit pack and have not used any credits from that pack, you are eligible for a full refund within 14 days of the purchase date.

2. Non-Refundable Situations

Credits that have already been used to generate reports are non-refundable. Once an analysis is started and a report is generated, the credit is considered consumed.

3. How to Request a Refund

To request a refund, please email us at support@serpgap.online with your order ID and account email. We process refund requests within 3-5 business days.

4. Crypto Payments

Refunds for payments made via NOWPayments (Crypto) are subject to network fees. The refund will be sent back to the original wallet address minus transaction costs.

5. Questions

If you have any questions about our refund policy, please contact us before making a purchase.